Delivery & Returns
Domestic (within Canada) orders will be shipped via Canada Post.
International orders will be shipped via USPS.
North America (Canada + US)
Standard Delivery | $39 | 2-3 weeks
Express | $69 | 7 days
other International orders
Priority International | $90| 2-3 weeks
If for any reason your stool arrives after you've already gone into labour, you're welcome to return the unopened package within one week of delivery. Please send an email to firstname.lastname@example.org notifying us once the package has been shipped. It may take up to one week for the refund to be processed once the stool has been received in it's original condition. Unfortunately we are unable to refund any fees for shipping.
Our Pro model stools allow for a 60 day trial period with all purchases. If you decide that the Kaya stool is not appropriate for your facility, simply notify us at email@example.com, and then ship your stool in it's original package. It may take up to one week for the refund to be processed once the stool has been received. Unfortunately we are unable to refund any fees for shipping.
MAILING ADDRESS FOR international RETURNS
Kaya Birth Ltd
PO Box 32967
Detroit, MI 48232-0967
mailing aDDRESS FOR RETURNS in canada
Kaya Birth Ltd
3930 Villa Borghese
Windsor, ON N9G 2K4
TERMS & CONDITIONS
PERSONAL USE - 12 Month warranty extends only to original owner
PROFESSIONAL USE - 12 Month warranty extends to multiple users in an institutional setting